BACKGROUND:
Bionics Corporation Ltd (trading as Broadcast Bionics & Merchant Bionics).
Limited Company registered in England under company number: 3241053.
Registered address: Hurstwood Grange, Hurstwood Lane, Haywards Heath, West Susses. RH17 7QX
Main trading address: Hurstwood Grange, Hurstwood Lane, Haywards Heath, West Susses. RH17 7QX
VAT number: 679647759.
Data Protection Officer: Dan McQuillin.
Email address: gdpr@bionics.co.uk
Telephone number: +44 (0)1444 473999.
Postal Address: Hurstwood Grange, Hurstwood Lane, Haywards Heath, West Susses. RH17 7QX
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the GDPR) as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
4.1 The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
4.2 The right to access the personal data we hold about you. Part 10 will tell you how to do this.
4.3 The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
4.4 The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
4.5 The right to restrict (i.e. prevent) the processing of your personal data.
4.6 The right to object to us using your personal data for a particular purpose or purposes.
4.7 The right to data portability. This means that, if you have provided personal data to us directly, we am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
4.8 Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.
5. What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us):
5.1 Name;
5.2 Date of birth;
5.3 Gender;
5.4 Address;
5.5 Email address;
5.6 Contact information such as email addresses and telephone numbers;
5.7 demographic information such as post code, preferences and interests;
5.8 financial information such as credit / debit card numbers;
5.9 Telephone number;
5.10 Business name;
5.11 Job title;
5.12 Profession;
5.13 IP address (automatically collected);
5.14 web browser type and version (automatically collected);
5.15 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);
5.16 Information about your preferences and interests;
5.17 Data collected from Google for ads personalisation purposes
6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
6.1 Providing and managing your account.
6.2 Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
6.3 Personalising and tailoring our products services for you.
6.4 Personalising and tailoring your experience on Our Site;
6.5 Supplying Our products and services to you;
6.6 Personalising and tailoring Our products and services for you;
6.7 Communicating with you. This may include responding to emails or calls from you.
6.8 Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by selecting the unsubscribe option on the communication.
6.9 Market research.
With your permission and/or where permitted by law, we may
also use your personal data for marketing purposes, which may include
contacting you by email and/or telephone
and/or text message and/or post with information, news, and
offers on our products and/or services. You will not be sent any
unlawful marketing or spam. We will always work to fully protect your rights
and comply with our obligations under the GDPR and the Privacy and Electronic
Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
8. How and Where Do You Store or Transfer My Personal Data?
We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as third countries and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.
Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We may sometimes contract with third parties to supply products and/or services to you on our behalf. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party's obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 8.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a subject access request.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is manifestly unfounded or excessive (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. Social Media platforms
Bionic Corporation Ltd (trading as Broadcast Bionics) work with many social media platforms who’s Privacy policies can be found here;
YouTube API Services used by Bionic Social and Director: https://policies.google.com/privacy?hl=en-UK You can revoke our permission to access YouTube data by following this link.
https://security.google.com/settings/security/permissions.
Bionic Studio’s use and transfer to any other app of information received from Google APIs (Mail and YouTube) will adhere to Google API Services User Data Policy, including the Limited Use requirements. We do not store any data obtained through our customer’s use of Google API Services in our own systems. Data will only be retained on the customer’s devices.
12.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Dan McQuillin):
Email address: gdpr@bionics.co.uk.
Telephone number: +44 (0)1444 1473999
Postal Address: Hurstwood Grange, Hurstwood Lane, Haywards Heath, West Sussex RH17 7QX.
13. Changes to this Privacy Notice
We may change this Privacy Policy as we
may deem necessary from time to time, or as may be required by law. Any changes
will be immediately posted on Our Site and you will be deemed to have accepted
the terms of the Privacy Policy on your first use of Our Site following the
alterations. We recommend that you check this page regularly to keep
up-to-date.
14. Force24 Cookies & Tracking
We may change this Privacy Policy as we
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId - This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId - This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
The Force24 cookies will remain unless they are deleted.
Other Tracking
We also use similar technologies including tracking pixels and link tracking to monitor viewing activities.
Device & browser type and open statistics
All emails have a tracking pixel (a tiny invisible image) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
Any changes will be made available by contacting gdpr@bionics.co.uk.